Privacy

1. Introduction

========================================

This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or contact us for mold removal, mold remediation, emergency mold removal, restoration, inspection, or related services in Nevada.

Your privacy is important to us. We are committed to protecting the information you share with us and using it only for service related, communication, and business purposes.

By using our website or submitting your information through our contact forms, you agree to the terms described in this Privacy Policy.

========================================

2. Information We Collect

========================================

We may collect personal information when you contact us, request a quote, fill out a form, call for service, or use our website.

The information we may collect includes:

Your name

Phone number

Email address

Property address or service location

Details about your mold removal or restoration needs

Photos or documents you choose to share

Any message or information submitted through our website forms

We may also collect basic website usage information such as browser type, device type, pages visited, time spent on the website, and general location data for website performance and security purposes.

========================================

3. How We Use Your Information

========================================

We use the information we collect to provide better service and respond to your requests quickly.

Your information may be used to:

Schedule mold removal or restoration services

Respond to your questions or service requests

Provide estimates or service related information

Communicate about appointments, updates, or emergency support

Improve our website, services, and customer experience

Maintain records for business and service purposes

Protect our website from spam, fraud, or misuse

We do not use your personal information for unrelated purposes without your consent.

========================================

4. Service Requests and Communication

========================================

When you submit a form or contact us for mold removal services, we may use your contact details to respond to your request.

This may include phone calls, text messages, emails, or other communication methods related to your inquiry or service need.

If you no longer wish to receive communication from us, you may contact us and request that we stop contacting you, except where communication is required for active service, legal, or business reasons.

========================================

5. Sharing of Information

========================================

We do not sell, rent, or trade your personal information to outside companies.

We may share information only when necessary to operate our business or provide services. This may include trusted service providers, website hosting companies, scheduling tools, payment processors, or business support partners.

We may also share information if required by law, court order, legal process, or to protect our rights, property, customers, or business.

========================================

6. Cookies and Website Tracking

========================================

Our website may use cookies or similar tracking tools to improve website performance and user experience.

Cookies may help us understand how visitors use our website, which pages are visited, and how we can improve the website.

You can choose to disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are turned off.

========================================

7. Third Party Links

========================================

Our website may include links to third party websites, tools, or services.

We are not responsible for the privacy practices, content, or security of third party websites. We recommend reviewing the privacy policy of any website you visit outside of our website.

========================================

8. Data Security

========================================

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system, website, or electronic storage method is completely secure. While we work to protect your information, we cannot guarantee full security of information transmitted online.

========================================

9. Data Retention

========================================

We keep personal information only as long as needed for service, business, legal, or record keeping purposes.

Information related to service requests, estimates, communication, and completed work may be stored for business records unless deletion is requested and legally allowed.

========================================

10. Your Privacy Rights

========================================

You may request access to the personal information we have about you.

You may also ask us to update, correct, or delete your personal information where allowed by law.

To make a privacy related request, you can contact us using the email listed below.

========================================

11. Children’s Privacy

========================================

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will take reasonable steps to remove it.

========================================

12. Changes to This Privacy Policy

========================================

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or legal requirements.

Any updates will be posted on this page with a revised effective date. We encourage you to review this page regularly for any changes.

========================================