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These Terms and Conditions explain the rules and guidelines for using our website and requesting our mold removal, mold remediation, emergency mold removal, restoration, inspection, and related services in Nevada.
By using our website, contacting us, submitting a form, requesting service, or scheduling an appointment, you agree to follow these Terms and Conditions.
If you do not agree with these terms, please do not use our website or services.
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We provide mold removal, mold remediation, mold inspection, moisture related support, emergency mold removal, cleanup, and restoration related services for residential and commercial properties.
Service availability may depend on your location, property condition, emergency needs, scheduling, and the type of work required.
We reserve the right to accept, decline, reschedule, or cancel any service request when necessary.
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When you contact us for service, you agree to provide accurate and complete information about your property, mold concern, water damage, moisture issue, or restoration need.
This may include your name, phone number, email address, service location, property details, and description of the issue.
Providing false, incomplete, or incorrect information may delay service, affect pricing, or prevent us from completing the work properly.
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Any estimate provided is based on the information available at the time of inspection, call, message, or online request.
Final pricing may change after a full inspection if additional damage, hidden mold, moisture issues, structural concerns, or extra work is found.
We will make reasonable efforts to explain any price changes before additional work begins.
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Appointments are scheduled based on availability, location, emergency priority, and service requirements.
We make every effort to arrive on time, but delays may happen due to weather, traffic, emergency calls, property access issues, or other conditions outside our control.
If you need to cancel or reschedule an appointment, please contact us as soon as possible.
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Emergency mold removal and restoration services may be available 24/7 depending on team availability and service location.
Emergency response times may vary based on distance, weather, call volume, road conditions, and the seriousness of the situation.
While we work to respond quickly, we cannot guarantee a specific arrival time in every case.
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Customers are responsible for providing safe and clear access to the affected property areas.
You must inform our team about known hazards, electrical issues, structural damage, pets, restricted areas, water leaks, or any unsafe conditions before service begins.
Customers may also be responsible for removing personal items, valuables, or fragile belongings from the work area when needed.
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Mold growth is often caused by moisture, leaks, flooding, humidity, poor ventilation, or water damage.
Our service focuses on mold removal and remediation based on the visible and accessible conditions at the time of service.
If the source of moisture is not repaired or controlled, mold may return. Customers are responsible for repairing plumbing leaks, roof leaks, drainage issues, HVAC issues, or other moisture sources unless those services are separately agreed upon.
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We use professional methods to remove mold and reduce the chance of future growth.
However, we cannot guarantee that mold will never return, especially if moisture problems, leaks, flooding, or humidity issues continue after service.
Long term prevention depends on proper maintenance, moisture control, ventilation, and timely repairs.
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By scheduling service, you confirm that you are the property owner, authorized tenant, property manager, or approved representative with permission to request service at the property.
We are not responsible for disputes between owners, tenants, landlords, managers, or other parties regarding service approval or payment responsibility.
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Payment terms will be shared before or at the time of service.
Customers agree to pay for approved services, labor, materials, emergency response, inspection, remediation, cleanup, or restoration work as agreed.
Late payments, unpaid balances, or failed payments may result in additional fees, collection actions, service delays, or cancellation of future services where allowed by law.
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Cancellation terms may depend on the type of service, appointment time, emergency request, and work already completed.
Refunds are not guaranteed for completed services, inspection visits, emergency dispatch, labor already performed, materials used, or scheduled work cancelled after team arrival.
Any refund request will be reviewed based on the service details and applicable business policy.
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You agree to use our website only for lawful purposes.
You may not use our website to submit false information, spam requests, harmful files, unauthorized access attempts, or any content that may damage the website or interfere with its operation.
We reserve the right to block, restrict, or report misuse of our website.
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All website content, including text, images, layout, service descriptions, graphics, and other materials, is provided for general information purposes only.
Content may be updated, changed, or removed at any time without notice.
Website information should not be considered a final inspection report, health advice, legal advice, or professional diagnosis of your property condition.
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Our website may include links to third party websites, tools, platforms, or services.
We are not responsible for the content, privacy practices, terms, security, or actions of any third party website.
Using third party links is at your own risk.
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We work to provide safe, reliable, and professional service. However, we are not responsible for damages caused by hidden conditions, pre existing property damage, structural issues, ongoing leaks, poor maintenance, customer negligence, or conditions outside our control.
To the fullest extent allowed by law, we are not liable for indirect, incidental, special, or consequential damages related to website use, service delays, mold recurrence, moisture problems, or property conditions beyond our control.
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Mold can affect people differently, especially those with allergies, asthma, breathing problems, or other health concerns.
Our services are related to mold removal and property restoration. We do not provide medical advice, medical testing, or health diagnosis.
If you have health concerns related to mold exposure, please contact a qualified medical professional.
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Any service warranty, if offered, must be provided in writing and may depend on the type of work completed.
Warranties may not apply if moisture returns, leaks are not repaired, flooding occurs, humidity remains high, new damage happens, or the property is not maintained properly.
Verbal statements do not create a warranty unless confirmed in writing.
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By using our website or services, you agree to hold our business, team members, service providers, and partners harmless from claims, damages, losses, liabilities, or expenses caused by your misuse of the website, incorrect information, failure to disclose property issues, or violation of these Terms and Conditions.
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Your use of our website and services is also covered by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
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We may update or change these Terms and Conditions at any time.
Any changes will be posted on this page with a new effective date.
By continuing to use our website or services after changes are posted, you agree to the updated Terms and Conditions.
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These Terms and Conditions are governed by the laws of the State of Nevada, unless otherwise required by applicable law.
Any dispute related to our website or services will be handled according to applicable Nevada laws and proper legal procedures.
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Count on us for professional mold removal and restoration services designed for homes and businesses across Nevada.
Mold Removal Company Nevada is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and https://floodrestorationspecialists.com does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on https://floodrestorationspecialists.com.